AGPAL PRACTICE OF THE YEAR 2002-2003
Federation Clinic was honoured with the title of Victoria State Finalist in the RACGP/AGPAL Australian Practice of the Year awards in October 2002.
AGPAL QUALITY INNOVATION AWARD 2006
Federation Clinic was presented with this award at an International Conference for Primary Health Care held in Brisbane in March 2006.
The Clinic was chosen from a number of finalists as we had been assessed as being “a General Practice excelling in the provision of primary healthcare services in Australia” showing “excellence in education, systems development, patient care and recruitment in the face of chronic doctor shortages”. The award focused on three key areas in Practice operations:
- Systems developed by the practice which put patient and staff safety first.
- A commitment of the practice to quality care through innovation
- Involvement of practice staff in risk management projects
MAKE AN APPOINTMENT
In an emergency please call ‘000’.
Every effort is made to keep appointments running to time, however, due to the unpredictable nature of our work this is not always possible. Patients are encouraged to contact us prior to an appointment to check that the schedule is running to time.
Please give thought to the amount of time your appointment may require. If there are multiple or complex issues that need discussion, please let reception know when booking your appointment so that sufficient time can be allocated with the doctor.